Privacy Policy
1. What this policy covers
This policy explains how SA Asset Group collects and uses your personal information when you use our website, chat, and services, in line with UK data protection law (UK GDPR and the Data Protection Act 2018).
2. What we collect
Details you give us: your name, email address, phone/WhatsApp number, and the content of your requests and chat conversations (for example the car, finance or service you are looking for).
Details collected automatically: device and usage information such as pages visited, and technical data used to keep the service secure.
3. How we use your information
To provide the service: matching your request to vetted dealers, service providers and finance partners, creating your account, and letting you track replies.
To contact you about your request by email, phone, SMS or WhatsApp, including confirmations and updates. We only share your contact details with matched, vetted partners where you have told us you are happy to be contacted.
To operate and improve the platform, prevent fraud and abuse, and meet our legal obligations.
4. Who we share it with
Matched, vetted partners (dealers, service providers, finance partners): only what they need to respond to your request, and only with your consent. Service suppliers who help us run the platform (for example hosting and messaging providers), under contract. Authorities where the law requires it.
We do not sell your personal information.
5. How long we keep it
We keep your account and request information while your account is active and for as long as needed to provide the service, resolve disputes and meet legal requirements, then delete or anonymise it.
6. Your rights
You can ask for a copy of your information, ask us to correct or delete it, object to or restrict our use of it, and withdraw consent at any time (including consent to be contacted by partners). You can also complain to the Information Commissioner’s Office (ico.org.uk).
7. Contact
To exercise your rights or ask a question about this policy, contact SA Asset Group using the details on our contact page. We may update this policy from time to time; the version on this page applies.